Terms & Conditions

Welcome. Please find detailed below the terms and conditions relating to your use of www.innathome.co.uk. 

1. Terms and Conditions

By using this website you agree to be bound by the terms and conditions set out within.  The terms and conditions apply to all orders placed using this website www.innathome.co.uk. These do not affect your statutory rights.

We reserve the right to change our terms and conditions by making changes to this page.

If you haveany questions relating to these terms and conditions prior to placing an order please contact us by email at [email protected] or call us between 9.00am and 5.30pm Monday to Friday.

2. Age restriction

We will not sell age restricted products to anyone who isn't 18 years old or over. By placing an order you confirm that you are  at least 18 years old. If you are buying as a gift the recipient must also be at least 18 years old.

If our couriers are in any doubt about the age of the recipient on delivery they will request some form of ID. If the person receiving the product cannot produce appropriate ID our couriers will not be able to leave the products. Once they have been delivered according to your instructions this becomes the recipient's responsibility.

3. Prices and payment

The prices quoted are in pounds sterling and may be bottle or case as marked. The prices include VAT at the applicable rate. All delivery charges are additional.

We make every effort to ensure that the goods shown on our website are accurate at the time you place your order. In the unlikely event that they are incorrect we will give you the option  of reconfirmaing or cancelling your order.

4. Delivery

Please see the delivery link at the foot of our home page for details regarding delivery and returns.

5. Registering your account.

Registering an account with is optional. This speeds up the order process. Should you choose to register an account you are responsible for preventing unauthorised access to and use of your account. Please ensure that you take all necessary precautions to keep your account secure. You can do this by maintaining the confidentiality of your username and password and notifying us immediately if you believe that personal details such as username and password have become known to someone else.

When registering your account please ensure that all details are correct and notify us immediately of any changes to your details. 

6. Privacy policy.

Your privacy is very important to us. We will keep your information confidential and will not sell or rent our customers' personal information to third parties.

7. Complaints procedure

We are confident that your goods will arrive in perfect condition. Should this not be the case please contact us by email at [email protected]

8. Cancellations

Please contact us by calling 01483 578809 or email [email protected]

9. Copywright

All intellectual property contained within this website are the sole property of Inn at Home Ltd

10. Governing Law and waiver.

These termas and conditions are governed and written in accordance with the laws of England and Wales. If we breach our terms and conditions and we take no action with regard to that breach we shall still be entitled to use our rights and remedies in other situations where you are in breach.